Who we are
Our website address is: https://privatejet.tours.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
LEGAL & PRIVACY
Updated 20 July 2019
What is a Privacy Notice?
PrivateJet.Tours is committed to comply with relevant privacy laws and regulations. This Privacy Notice describes how PrivateJet.Tours processes the personal data we collect when you access or use our website or services. This will also provide information on how we work and protect your personal data.
What is personal data?
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
You are not required to provide the personal data that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
PrivateJet.Tours’s data protection and privacy measures are governed by the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time.
For the purposes of Data Protection Legislation, we PrivateJet.Tours collects personal data such as contact details for the purpose of providing services or sending marketing communications, Air Charter Service will be data controller. Where PrivateJet.Tours are provided with information from a third party or a customer relating to a passenger that we are arranging a charter for we are data processors and will only process such data in accordance with the customer’s instructions.
What personal data will PrivateJet.Tours collect about me?
When you use an PrivateJet.Tours to purchase a service, purchase a product, contact us or complete an online form, we may collect a variety of information, including, but not limited to; your name, job title, mailing address, telephone number, email address, passport details, credit/debit card or bank details.
How is my personal data collected?
You may directly provide your personal data to us, or we may collect your personal data from third parties, such as customers providing your passenger details for the purpose of arranging a charter. We may also collect information from publically available sources.
What is PrivateJet.Tours basis for processing my personal data?
PrivateJet.Tours collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved.
Performance of a Contract
Some of the Personal Data is processed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. To register you as a new customer and verify your identity.
A ground relied upon for processing your Personal Data is legitimate interests, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. An example would be where we respond to your queries and inquiries.
A ground relied upon in order to collect and process certain types of Personal or Sensitive information, or where appropriate to keep you informed by telephone, SMS or email, about us and our business partners content, products and services, events and special offers. You can withdraw your consent, as detailed in this Privacy Notice where applicable, or by sending an email to firstname.lastname@example.org
Compliance with a Legal Obligation
A ground relied upon for certain types of processing is that it is necessary in order to allow compliance with a legal obligation. An example of this would be to retain business records for fixed periods of time in order to comply with local legal requirements.
When will PrivateJet.Tours contact me?
In relation to any service, activity or online content you have signed up for in order to ensure that PrivateJet.Tours can deliver, e.g. to ensure payment of your charter, offer other charter related services or upgrades, or to enquire whether you’re in need of our services.
In relation to any correspondence we receive from you or any comment or complaint you make about PrivateJet.Tours
To invite you to participate in voluntary surveys about the PrivateJet.Tours
To update you on any material changes to the PrivateJet.Tours policies and practices.
To keep you informed periodically on relevant products and services that we think may be of interest to you. Types of communication include quarterly newsletter updates, Cloud magazine, Air Charter Service Flyer or emails such as empty legs and passenger/cargo charter availabilities.
If you wish to adjust what information we use or choose to opt out, you can do so at any time by contacting us to update your preferences.
How long will PrivateJet.Tours keep my personal data?
We retain your personal data as long as it is necessary and relevant for our operations. Generally, we keep personal data in accordance with our internal retention procedures, which are determined in accordance with our regulatory obligations and good practice. In addition, we may retain personal data relating to previous booking activity to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal data, we anonymise part of the data for analytical purposes and dispose of the rest in a secure manner. If you have any questions in relation to our retention periods, please contact us at email@example.com
Who will PrivateJet.Tours share my personal data with?
Our service providers
This includes external third-party service providers, such as an airline for when you book a flight; accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
Governmental authorities and third parties involved in fraud prevention and law enforcement
PrivateJet.Tours may share Personal Information with governmental or other public authorities (including, but not limited to, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Our group companies
Notice. PrivateJet.Tours will remain responsible for the management and security of jointly used Personal Information. Access to Personal Information within PrivateJet.Tours, and our group of companies, is restricted to those individuals who have a need to access the information for our business purposes.
Is my personal secure?
PrivateJet.Tours is committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold. Our security measures include:
Encryption of our services and data;
Review our information collection, storage and processing practices, including physical security measures;
Access control restrictions for personal information;
Contractual confidentiality and processing agreements for employees and/or third parties who may require access to personal data; and internal policies setting out our data security procedures and training for employees.
What rights do I have in relation to my personal data?
Under certain circumstances, you have rights under Data Protection Legislation in relation to your personal data. These include the right to:
Request access to your personal data;
Request correction of your personal data;
Request erasure of your personal data;
Object to processing of your personal data;
Request restriction of processing your personal data;
Request transfer of your personal data;
Right to withdraw consent.
Can I delete my data?
Yes, in some cases you will be able to. To make a deletion request please contact our Data Protection team at firstname.lastname@example.org
How do I contact PrivateJet.Tours?
For any queries or comments about this Privacy Notice or updates, amendments and corrections to your records, or for personal data requests, please contact email@example.com
If you wish to make a complaint about how we use your information, please contact our Data Protection team. You can also contact the local data protection authority.
Changes to Privacy Notice
We will occasionally update this Privacy Notice in accordance with business and legal requirements. We will post a notice of any material changes on our website, and where appropriate, notify you using the contact details we hold for you for this purpose. We encourage you to periodically review this Privacy Notice to be informed of how we use your information.